Privacy Policy

At Leveloom, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from Leveloom.com.

1. Information We Collect

We collect information to provide a seamless shopping experience, enhance our services, and comply with legal obligations. The types of information we collect include:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely by third-party payment providers)

b. Non-Personal Information

  • Browser type and version
  • Device information
  • IP address
  • Cookies and browsing behavior on our site

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing: To fulfill your orders, process payments, and deliver products.
  • Customer Support: To respond to inquiries, resolve issues, and provide updates.
  • Personalization: To customize your shopping experience by suggesting products and promotions.
  • Marketing: To send promotional emails, newsletters, or special offers (you can opt out at any time).
  • Legal Compliance: To meet regulatory requirements and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

a. Service Providers

We work with trusted third parties for:

  • Payment processing
  • Order fulfillment
  • Website hosting and analytics
  • Marketing services

b. Legal Requirements

We may disclose your information if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and improve our website. Cookies allow us to:

  • Remember your preferences.
  • Track site usage and performance.
  • Deliver personalized ads.

You can disable cookies in your browser settings, but some features of our website may not function properly if cookies are disabled.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for transactions.
  • Regular monitoring of our website for vulnerabilities.
  • Limited access to your data by authorized personnel only.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications by clicking the "unsubscribe" link in our emails.
  • Request a copy of the data we hold about you.

To exercise these rights, contact us at support@leveloom.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

8. Children's Privacy

Leveloom does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently gathered data from a minor, we will delete it promptly.

9. International Users

If you are accessing Leveloom from outside the United States or Canada, please note that your information may be transferred to, stored, and processed in Canada or other countries. By using our services, you consent to this transfer.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

Thank you for trusting Leveloom. We are committed to protecting your privacy and providing a secure shopping experience.